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Resume

Summary

Education

Skills

Experience

Conferences

Activities/Honors

SUMMARY

    Goal-oriented, bilingual professional with experience in communications and nonprofit work, passionate about capacity building and community empowerment. Strengths include writing, training, public speaking, program development.

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EDUCATION

North Carolina State University, Raleigh, NC

    B.A. in Spanish Language and Literature, May 2007
    B.A. in Communications–Public Relations, May 2007

Universidad del Sagrado Corazón, San Juan, Puerto Rico

    August 2005 – December 2005

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SKILLS

Language: Spanish (Written & Conversational)

Computer: MS Office, MS Publisher, HTML, SPSS 14.0, MEDIAtlas, Media Source, Basic Knowledge of CSS, Basic Knowledge of Adobe Photoshop

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EXPERIENCE

North Carolina Victim Assistance Network, Raleigh, NC
August 2008 – Present
Hispanic Affairs & Outreach Manager

    • Develop programs/activities aimed at providing information to Spanish-speaking victims of crime and sensitizing the public on the plight of victims within the Hispanic/Latino community
    • Respond to all inquiries by Spanish-speaking crime victims, making referrals to appropriate victim service providers and maintaining thorough case files on victim contacts
    • Create Spanish marketing collateral and translate written materials from English to Spanish
    • Present information to groups about assistance offered to Hispanic/Latino crime victims
    • Coordinate quarterly newsletter for organization
    • Recreated Web site for organization
    • Hispanic Outreach Program featured in four North Carolina Spanish-language newspapers, La Regia Radio Station and Univisión 40 Television Network


RTI International CCS, Raleigh, NC
February 2006 – October 2008
Bilingual Quality Control Supervisor & General Trainer

    • Supervise, manage and monitor work of data collectors on several client-funded projects; oversee team of supervisors; act as liaison between data collectors and project supervisors
    • Selected to be on General Training Team, conducting trainings with new employees
    • Selected to serve on Advisory Committee
    • Nominated as Team Leader of the Month, April 2008


Howard, Merrell & Partners, Raleigh, NC
January 2007 – May 2007
Intern, Public Relations Department

    • Supported agency's Public Relations department through information gathering, client research, building media lists, writing press releases and media pitches
    • Wrote press release for launch of Women's Edge Magazine
    • Created copy on handouts to market Gailor, Wallis & Hunt law firm


NC Department of Administration
Youth Advocacy & Involvement Office, Raleigh, NC

May 2006 – August 2006
Intern, Communications & Marketing Project

    • Assisted office in marketing programs to the public through statewide publications
    • Translated Office brochure and NC State Youth Council brochure into Spanish
    • Created office brochure for youth advocacy in English and Spanish
    • Recreated new office fax cover sheet


El Pueblo, Inc., Raleigh, NC
June 2005 – August 2005
Intern, Líderes de Salud

    • Independently performed end–of–year evaluation for three–year grant Program; conducted, transcribed and translated Spanish interviews; input and analyzed survey data; served as a resource guide to members of Spanish–speaking community
    • Prepared major report of evaluation results for program committee
    • Composed bilingual article about program for company quarterly newsletter


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CONFERENCES

Co-Presenter, Latino Mental Health Conference, Raleigh, NC, May 2009

Presenter, National Collegiate Music Conference, November 2004 – Present

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ACTIVITIES/HONORS

Member, Network of Spanish-Speaking Community Support Professionals, Raleigh, NC, December 2008 – Present

Volunteer Interpreter, Urban Ministries Open Door Clinic, Raleigh, NC, October 2008 – Present

National Praise Team Leader, National Collegiate Music Conference, November 2004 – Present

    • Coordinate workshop and music for Praise & Worship Team for National Conference
    • Lead services during Praise & Worship Segments of Conference

Member & Communications Volunteer, Mt. Moriah Church of our Lord Jesus Christ, Raleigh, NC, September 2003 – September 2009

    • Design public relations literature (pamphlet, flyers, visitor correspondence card)
    • Created, launched, and maintained bilingual website: http://mtmoriahnc.tripod.com

Volunteer, Healthy Mothers, Healthy Babies Coalition of Wake County, January 2007 – May 2007

    • Tutored middle school students
    • Created office brochure

National Dean's List Honoree, 2005, 2006 & 2007

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Copyright © 2009 Laila Shahid–El. All rights reserved.